Sep 03 2014

North East Contact Centre Awards – Entries open!

NECC awards 2014 sunderland

Last years Winners!

Sunderland City Council are proud to announce the launch of the 2014 North East Contact Centre Awards which will take place in Rainton Meadows Arena on the 21st November 2014.

The event, now in its eleventh year recognises the very best practitioners in the thriving contact and call centre industry. There are more than 145 call centres in the North East, employing around 160,000 staff and it is some of these organisations and individuals who can look forward to being rewarded as part of the evening’s celebration.

This year’s event, organised by Sunderland City Council and managed by Sunderland Live, will be dripping in glitz and glamour as the evening takes on an Oscars theme with a North East twist.

Shona Harper from CCP and lead judge said ‘it’s always a fantastic evening which showcases the very best talent from the contact centre industry. We celebrate how our contact centres here in the north east are amongst the very best on a world stage and that we’re all proud to be part of that amazing success.’

The ten available categories feature a range of titles from ‘Customer Experience Superstar’ to ‘Contact Centre Dream Team’ giving individual employees, teams and companies the chance to showcase their skills and achievements. Award category sponsorship is now open for applications with a host of companies including GEM, Penshaw Training, Quvu and NRG already on board.

Entries for the awards are now being accepted via

Entries for the awards close at 4pm on Monday 29th September.

Tickets for the Oscar themed event are £70 each by contacting


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